Terms of service

Welcome to Candles and Crochet Dept. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Information

  • This website is owned and operated by Candles and Crochet Dept.

  • By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, policies, and conditions referenced herein.

  • We reserve the right to update or change these Terms at any time. It is your responsibility to check this page for updates.

2. Products & Services

  • All products are handmade, which means slight variations in color, size, or texture may occur. These variations are part of the uniqueness of handmade goods and are not considered defects.

  • Custom orders and made-to-order crochet clothing are final sale and cannot be returned or exchanged.

  • We reserve the right to limit quantities of products or refuse service to anyone at our discretion.

3. Pricing & Payments

  • All prices are listed in [USD] and are subject to change without notice.

  • Payment must be made in full at the time of purchase. We accept:

    Credit & Debit Cards: Visa, Mastercard, American Express, Discover

    Digital Wallets: Apple Pay, Google Pay, Shop Pay, Ca$hApp

  • We are not responsible for any bank fees, exchange rate charges, or payment delays caused by your financial institution.

4. Shipping & Delivery

  • Processing times for handmade items may vary. Estimated shipping times are provided at checkout but are not guaranteed.

  • We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

  • Customers are responsible for providing accurate shipping information. We are not liable for lost or undelivered orders due to incorrect addresses.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for detailed information.

6. Intellectual Property

  • All content on this site—including images, product descriptions, logos, and designs—is the property of Candles and Crochet Dept, and may not be used or reproduced without permission.

7. Limitation of Liability

  • We are not responsible for any misuse of our products. Please use candles safely and follow provided instructions.

  • Our liability shall not exceed the amount paid for the product in question.

8. Governing Law

  • These Terms of Service and any disputes arising from them shall be governed by the laws of New York State.